Regulations

TERMS AND CONDITIONS OF HOSTELINO

  1. The day in the Hostelino starts at 14.00 (2 pm) and ends at 11.00 (11 am).
  2. The price includes bedding, unlimited coffee and tea, TV and free wifi.
  3. Towels are not included. The Hostelino can provide you with them by extra charge of 5 PLN.
  4. There is night curfew from 22.00 (10 pm) to 7.00 (7 am).
  5. Non-residents cannot stay in the house during the night curfew.
  6. Directly reservations (not via reservation portals) will be confirmed on the condition that a minimum 50% advance payment is received.
  7. An advance payment for groups must be made not later than 7 days before arrival.
  8. When the reservation made through one of the reservation portals and paid for with a credit card is cancelled, the fees charged by these portals are not refundable. Cancellations made later than 5 days before arrival are considered as unrealized reservations and Hostelino has the right to debit credit card with a full reservation sum of the first night. In case of cancellations made up to 5 days before arrival, the deposit is refunded in full.
  9. In case of any other cancellations made later than 5 days before arrival, the amount of advance payment is not refundable. Cancellations can be made up to 5 days before arrival, the deposit in that case is refunded in full.
  10. All bills need to be settled on the day of arrival by cash or credit/debit card.
  11. The basis for check-in is showing a valid ID or a passport and agree to the regulations (by signing the Registration Card).
  12. Keys to the rooms and lockers should be returned to the reception after leaving the house.
  13. In case of losing or damage the keys to the rooms or lockers the penalty fine is 40 PLN.
  14. Animals are allowed only if the guest occupies the whole room. The Guests are fully responsible for them – in common areas they must be on a leash and wear muzzle.
  15. Smoking is forbidden in Hostelino (it is allowed in the garden). Penalty fine is 200 PLN.
  16. Guests are requested not to disrupt the comfort and enjoyment of other Guests or cause offence to the other Guests. The Hostelino may refuse accomodation or remove a person who violates this principle, even during the day. In such a case the payment of accomodation, other services or expenses shall not be refunded.
  17. Because of the fire hazard Guests must not use their own electrical appliances in the rooms.
  18. Hostelino’s Guests are financially responsible for all the damages caused by them and the persons introduced into the house.
  19. Hostelino is not responsible for the Guest’s belongings left unattended in rooms or on the premises.
  20. Items left in the room after check-out will not be stored.
  21. Please keep order and cleanliness in the common areas (bathrooms, kitchen, living room).
  22. Hostelino is not responsible for the cars left in the parking lot.
  23. All the claims should be made directly at the reception. We will deal with them as soon as possible.
  24. We assume that deciding to stay in our house you accept the above terms and conditions.

We wish you an enjoyable stay!
Hostelino Team